Ailene Gerhardt Ailene Gerhardt

2024 Healthcare Advocate Summit Recap

The Healthcare Advocate Summit recognizes that advocates working directly with patients/clients and healthcare staff can provide critical insights for improving the patient journey and outcomes.

In 2023, the organizers of the Healthcare Advocate Summit partnered with the Coalition of Health Care Advocacy Organizations (CHCAO) to offer the Independent Patient and Health Care Advocate focused sessions throughout the September 2024 Healthcare Advocate Summit held this year in Las Vegas, Nevada!

This event brought the independent advocate national community together in person for top-notch programming aimed at building skills and setting the tone for the future of Professional Patient and Health Care Advocacy. In addition, the Summit served as a prime opportunity to grow and spread awareness of independent advocacy and Board Certified Patient Advocates (BCPA).

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Ailene Gerhardt Ailene Gerhardt

One Year Later, Many Lessons Learned…

Last August, my life took an unexpected turn when I was diagnosed with idiopathic ulcerative laryngitis. As someone who relies on their voice for both personal and professional communication, losing it felt like losing a part of my identity. My voice is not just a tool; it's an essential part of how I connect, advocate, and educate. From working with clients one-on-one to giving talks and presentations, my voice is integral to everything I do as an Independent Board-Certified Patient Advocate, Certified Senior Advisor®, and Solo Aging Advocate.

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Ailene Gerhardt Ailene Gerhardt

Adulting 101: What’s Missing from Online Checklists!

As young adults embark on new adventures—whether heading off to college, starting a new job, or moving away from home—it's easy to get caught up in the excitement and overlook some crucial preparations.

If one does an internet search for "18-year-old checklist," you'll find a long list of exciting things young adults can do once they turn 18—like voting, signing contracts, and getting a credit card. However, a crucial item often missing from these lists is ensuring they have documents in place to protect their health and well-being. Without a HIPAA release, health care proxy, alternate proxy, and personal directive, young adults and their families / support team members may face significant challenges in emergencies. It's a small effort that can make a significant difference in times of need.

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Ailene Gerhardt Ailene Gerhardt

Communicating Effectively With Your Provider

Navigating today’s healthcare system can be complicated and challenging. To achieve the most effective outcome it is critical that healthcare consumers are engaged so that they receive quality care and treatment that aligns with their values and goals.

Being a “patient” is not a passive experience. Receiving effective care requires patients partner with their health practitioners in shared medical decisions. Patients should navigate their own healthcare with the knowledge that s/he is the most important member of her/his healthcare team.

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