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      <p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>It’s exciting to be celebrating 4 years in business. I chose the business name to prominently highlight goals for my advocacy work with every client - arriving at a SOLUTION.</strong></p>
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      <ul data-rte-list="default" style="padding-left:25px;"><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;margin-left:15px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>a denied insurance claim</strong></p></li><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;margin-left:15px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>an early discharge from the hospital or another facility</strong></p></li><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;margin-left:15px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>challenges communicating with their healthcare team</strong></p></li><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;margin-left:15px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>an inaccurate or surprise medical bill</strong></p></li><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;margin-left:15px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>an overwhelming amount of information about a recent diagnosis</strong></p></li><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;margin-left:15px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>the need for coordination of care</strong></p></li></ul>
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      <p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><strong>You can help others learn more about the </strong><a href="https://www.beaconpatientsolutions.com/bpablog/2018/8/8/whyhirebcpa" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;"><strong>importance and impact</strong></a><strong> of working with an independent board certified patient advocate and the solutions I work toward simply by passing my name and this newsletter along to friends, family members, and colleagues.<br><br>Navigating the complexities of the healthcare system can be stressful and time consuming. </strong><a href="mailto:ailene@beaconpatientsolutions.com" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;"><strong>Contact me</strong></a><strong> so that I can help ease the burden.<br><br>Thank you for your support,<br>Ailene Gerhardt, MA, BCPA<br></strong><em><strong>Independent Board Certified Patient Advocate<br>Founder, </strong><a href="https://www.beaconpatientsolutions.com/home" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;"><strong>Beacon Patient Solutions LLC</strong></a><strong><br>Founder, </strong><a href="https://navigatingsolo.com" rel="nofollow" style="color:#5069b3 !important;"><strong>Navigating Solo Network</strong></a></em></p>
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      <h4 style="color:inherit;margin:1.414em 0 .5em;font-weight:400;line-height:1.25em;font-size:1.171875em;mso-line-height-alt:1.171875em;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:.02em;text-align:center;"><a href="https://www.beaconpatientsolutions.com/bpablog/becomingapatient" rel="nofollow" style="color:#5069b3 !important;"><strong>Blog Post: When the Advocate Becomes a Patient!</strong></a></h4>
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      <p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">I spend my professional life helping clients navigate the complexities of our healthcare system. Not only do I work with clients one on one, but I also offer educational talks on a variety of topics such as being your own best advocate, compiling a “go plan” in case of emergency, how to organize all your important documents, etc.</p><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;">On the morning of November 6, 2021, I had the opportunity to use many key points and suggestions I offer in many of my talks. <strong><span style="font-size:inherit;font-weight:inherit;line-height:inherit;margin:0;text-decoration:underline;">READ MORE…</span></strong></p>
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      <p style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;text-align:center;" class=""><em><strong>Announcing the arrival of the<br>Navigating Solo Network: The path to dynamic solo aging starts here!™<br> </strong>A national network and online clearinghouse featuring <br>events and resources specifically for Solo Agers!</em><strong><br><br>Visit the site to check out all of the </strong><a href="https://navigatingsolo.com/upcomingevents" rel="nofollow" style="color:#5069b3 !important;"><strong>upcoming events</strong></a><strong> <br></strong>including workshops offered in partnership with the <a href="https://cambridgepl.libcal.com/event/8798360?hs=a" rel="nofollow" style="color:#5069b3 !important;">Cambridge Public Library &amp; Cambridge Neighbors</a> and a 2 part series offered in partnership with <a href="https://us02web.zoom.us/meeting/register/tZElc-GrqjkiH9ceMV4DKor6KZrV3bobac9W" rel="nofollow" style="color:#5069b3 !important;">Seniors Blue Book &amp; Generations Law Group</a>!</p>
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      <div class="section-caption-text" style="position:relative;"><ul data-rte-list="default" style="padding-left:25px;"><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;margin-left:15px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:#0a105a;"><p class="" style="font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:#0a105a;"><em><a href="https://www.davisfinancialgrp.com/soloist/patient-advocates-a-new-player-in-the-solo-safety-net" rel="nofollow" style="color:#5069b3 !important;"><strong>The Value of a Solo Agers working with a Patient Advocate, </strong></a><a href="https://www.davisfinancialgrp.com/newsletter/the-soloist" rel="nofollow" style="color:#5069b3 !important;">The Soloist newsletter</a></em>, Davis Financial Group</p></li><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;margin-left:15px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:#0a105a;"><p class="" style="font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:#0a105a;"><em><a href="https://www.cms.gov/nosurprises" rel="nofollow" style="color:#5069b3 !important;"><strong>No Surprises Act</strong></a><strong> </strong></em>effective January 1, 2022: <a href="https://khn.org/news/article/podcast-an-arm-and-a-leg-no-surprises-act-billing-rights/" rel="nofollow" style="color:#5069b3 !important;">Kaiser Health News</a>, <a href="https://www.statnews.com/2022/01/02/no-surprises-act-patient-engagement/" rel="nofollow" style="color:#5069b3 !important;">STAT</a>, <a href="https://www.aarp.org/health/health-insurance/info-2021/surprise-medical-bills.html" rel="nofollow" style="color:#5069b3 !important;">AARP</a>, <a href="https://www.nextavenue.org/what-to-know-about-new-surprise-medical-bills-law/" rel="nofollow" style="color:#5069b3 !important;">Next Avenue</a></p></li><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;margin-left:15px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:#0a105a;"><p class="" style="font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:#0a105a;"><a href="https://www.nhlbi.nih.gov/health-topics/education-and-awareness/heart-month" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;"><strong>February is American Heart Month</strong>: NIH</a></p></li><li style="font-weight:normal;margin-top:0px;margin-bottom:0px;margin-left:15px;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:#0a105a;"><p class="" style="font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:#0a105a;"><strong>Tech and Aging</strong>: <a href="https://www.ageinplacetech.com/about" rel="nofollow" style="color:#5069b3 !important;">Aging and Health Technology Watch</a>, <a href="https://www.ageinplacetech.com/about" rel="nofollow" style="color:#5069b3 !important;">AARP’s Older Adults Technology Services (OATS)</a>, <a href="https://www.axios.com/agetech-companies-court-digital-seniors-ec017bf9-e2ef-474e-9098-59126b3d4263.html" rel="nofollow" style="color:#5069b3 !important;">Axios article: "AgeTech" companies court digital seniors</a></p></li></ul></div>
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      <p style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;margin-top:1.25em;margin-bottom:1.6em;" class=""><a href="https://www.beaconpatientsolutions.com/services" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;"><strong>We offer Consultations:</strong></a> Sometimes, the opportunity to ask questions or talk through a healthcare situation is the only immediate service a prospective client may initially need. To assist, we offer the opportunity to schedule a 30 minute or one hour phone consultation to meet that need. <a href="mailto:ailene@beaconpatientsolutions.com?subject=Scheduling%20a%20one%20hour%20consultation..." rel="nofollow" style="color:#5069b3 !important;">Email us</a> to find out more.<br><br><a href="https://www.beaconpatientsolutions.com/services" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;"><strong>We’ll work with you to create your Healthcare Advocacy PLAN:</strong></a><strong> </strong>Prepare, compile, and organize your healthcare advocacy goals, priorities, and needs. Creating your <strong>PLAN</strong> will give you the peace of mind to know that your important paperwork, support system, and other resources are in place. <a href="mailto:ailene@beaconpatientsolutions.com?subject=Scheduling%20a%20one%20hour%20consultation..." rel="nofollow" style="color:#5069b3 !important;">Email us</a> to find out more.</p><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><a href="https://www.beaconpatientsolutions.com/speaking-engagements" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;"><strong>We offer Community Education Talks on a wide array of subjects</strong></a><strong>:</strong> We’ve offered 70 talks in partnership with organizations in Belmont, Boston, Brookline, Cambridge, Concord, Lexington, Needham, Newton, Sudbury, Wellesley, and Winchester since 2018!<br><em><br>Visit our <a href="https://www.beaconpatientsolutions.com/speaking-engagements" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;">Speaking Engagements web page</a> for our calendar and to book a talk for your group, organization, or community.</em></p>
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      <div class="section-caption-text" style="position:relative;"><p style="font-size:.9375em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:#0a105a;line-height:1em;" class="">The <a href="https://www.beaconpatientsolutions.com/solos" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;"><strong>SOLO AGERS Advocacy Initiative</strong></a> has been created by <a href="mailto:ailene@beaconpatientsolutions.com" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;">Ailene Gerhardt</a>, Independent Board Certified Patient Advocate, to <strong>meet the support and planning needs of Solo Agers</strong>.<br><br>Initiative members work one-on-one with <a href="mailto:ailene@beaconpatientsolutions.com" target="" rel="nofollow noopener noreferrer" style="color:#5069b3 !important;">Ailene</a> to identify and organize healthcare concerns, carefully craft their support team, and learn how to navigate the opportunities and challenges of solo aging.</p></div>
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      <h4 style="color:inherit;margin:1.414em 0 .5em;font-weight:400;line-height:1.25em;font-size:1.171875em;mso-line-height-alt:1.171875em;margin-top:0;margin-bottom:0;font-family:'DejaVu Sans Condensed', 'Liberation Sans', 'Nimbus Sans L', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:.02em;text-align:center;"><em><a href="https://www.davisfinancialgrp.com/newsletter/the-soloist" rel="nofollow" style="color:#5069b3 !important;"><strong>Read More about Ailene’s Work with Solos!</strong></a><strong><br>**</strong><a href="https://www.beaconpatientsolutions.com/sologroup" rel="nofollow" style="color:#5069b3 !important;"><strong>Our next Navigating Solo Discussion group begins March 1!</strong></a><strong>**</strong></em></h4>
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